Effective Date: 2026 Last Updated: September 2026

Inness ("Inness," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [inness.co] (the "Site") or stay at, book, or otherwise interact with our property and services (collectively, the "Services").

By using our Site or Services, you agree to the practices described in this Privacy Policy.

We collect the following categories of information:

a. Information You Provide Directly

• Reservation and account information: name, email address, phone number, mailing address, date of birth
• Payment information: credit/debit card number and billing details (processed by our third-party payment processor — we do not store full card numbers on our own servers)
• Identification information: government-issued ID may be requested at check-in, as required by law or hotel policy
• Stay preferences and requests: room preferences, special occasion notes, accessibility needs, dietary requests
• Communications: messages you send us via email, phone, contact forms, or chat
• Vehicle information, if you use valet or self-parking services

b. Information Collected Automatically

• Device and usage data: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on the Site
• Cookies and similar technologies: used for site functionality, analytics, and marketing (see Section 5 below)
• Location information, if enabled through your browser or device settings

c. Information from Third Parties

• Booking platforms and travel agencies (e.g., if you book through an online travel agency)
• Payment processors
• Marketing and analytics partners
• Publicly available sources, where permitted by law

We use the information we collect to:

• Process and manage reservations and payments
• Provide, personalize, and improve our Services
• Communicate with you about your reservation, stay, or inquiries
• Send marketing communications, where you have opted in (you may opt out at any time)
• Maintain the safety and security of our property and guests
• Comply with legal, tax, and regulatory obligations
• Analyze Site usage to improve functionality and user experience
• Prevent fraud and enforce our terms and policies

We do not sell your personal information. We may share information with:

• Service providers who perform functions on our behalf (payment processing, booking systems, email/SMS platforms, IT support, analytics providers), under confidentiality obligations
• Booking and travel partners, if your reservation was made through them
• Legal and safety authorities, when required by law, subpoena, or to protect the rights, property, or safety of Inness, our guests, or others
• Business transfer parties, in the event of a merger, acquisition, or sale of assets, subject to standard confidentiality protections

Our Site uses cookies and similar technologies to:

• Enable core site functionality (e.g., booking flow)
• Remember your preferences
• Analyze traffic and usage patterns (e.g., via analytics tools such as Google Analytics)
• Deliver relevant marketing, if you have opted in

You can control cookies through your browser settings. Disabling cookies may affect certain Site features, such as the ability to complete a booking.

Depending on your state of residence, you may have rights under applicable U.S. state privacy laws (such as those in California, Colorado, Connecticut, Virginia, and others), which may include the right to:

• Know what personal information we collect and how it's used
• Request access to or a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain sharing or targeted advertising practices
• Not be discriminated against for exercising these rights

To exercise any of these rights, please contact us using the information in Section 10. We will verify your request and respond within the timeframe required by applicable law.

California Residents: If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended. We do not sell or share personal information for cross-context behavioral advertising, except as permitted and disclosed under the CCPA.

If you have opted in to receive marketing emails or texts from us, you may opt out at any time by:

• Clicking "unsubscribe" in any marketing email
• Replying "STOP" to any marketing text message
• Contacting us directly using the information in Section 10

Please note you may still receive transactional messages related to an existing reservation (e.g., booking confirmations).

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have inadvertently collected such information, we will take steps to delete it.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Inness 10 Bank Street Accord, NY 12404 hotel@inness.co 845-377-0030

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.